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The Observatory

Building & Agents · 7 min read

Agents, Workflows, Evals & Harnesses

Reliable agentic work comes from clear tasks, good tools, context, permissions, tests, and feedback loops — not from vague autonomy.

Workflow vs agent

A workflow is a fixed path; an agent chooses its path. Start with workflows and only graduate to agency where the branching is real. Most “agent” problems are workflow problems wearing a costume.

Tool design

Tools are the agent’s hands. Name them clearly, scope them tightly, and return structured results. A great tool surface beats a clever prompt every time.

Context engineering

Give the model exactly what it needs and nothing it doesn’t. Retrieval, not a dump. The skill is curation under a token budget.

Evaluation harnesses

If you can’t measure it, you can’t trust it in production. Build the eval before you build the agent; let red cases drive the design.

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