What humans should keep
Goals, values, tradeoffs, and the final call on anything irreversible or high-trust. Keep the decisions you’d want to defend in a room with a customer.
What agents can own
Reversible, well-specified, measurable work — the wide base of the pyramid. Free your humans for the narrow, consequential tip.
Approval layers
Match the approval to the stakes. A typo fix and a wire transfer should not have the same number of humans in the loop.
Regulated domains
In health, finance, and law, the human-in-the-loop is not optional and not a formality. Design the escalation path before you ship.
